FAQ

Frequently Asked Questions

✨ Do you accept custom orders?

Yes! I specialize in personalized laser cut + engraved items.
You can submit a custom request through the Custom Orders Form in the menu.


✨ How long do custom orders take?

Most custom pieces take 7–14 business days, depending on the complexity.


✨ Do you send proofs before engraving?

Yes — I always send a digital proof for approval before anything is cut or engraved.


✨ What materials do you work with?

Acrylic, wood, glass, metal, leather, slate, and more.


✨ Do you offer rush orders?

Sometimes! Message me and I’ll let you know if I can fit it in.


✨ How does pickup/delivery work?

Local pickup is available in Sicklerville, NJ.
Shipping is available anywhere in the US.


✨ What is your refund policy?

Because items are personalized, all sales are final.
If something arrives damaged, email me right away and I’ll take care of it.